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Article
Publication date: 1 April 1993

Tirong arap Tanui and Andrew S. Kitoi

Marketing is about the way in which an organization matches its own human, financial and physical resources to the wants of its customers. The Institute of Marketing defines…

Abstract

Marketing is about the way in which an organization matches its own human, financial and physical resources to the wants of its customers. The Institute of Marketing defines marketing as “the management process responsible for identifying, anticipating and satisfying customer requirements profitably”.

Details

Library Management, vol. 14 no. 4
Type: Research Article
ISSN: 0143-5124

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